How Are We Doing?
You can always expect world-class service and selection at Alan Jay Automotive Network. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Alan Jay Automotive Network that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Alan Jay Automotive Network customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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Lazaro Rafael Almaguer Betancourt
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Hazel Duncan
A blessing thanks to everyone at Alan Jay Nissan dealership in Sebring excellent service and the staff service thanks to you all for your patience and support
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Lisa Sikio
Alan Jay dealership has always been great to deal with over the years
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Shannon Smith
Alan Jay Ford was amazing….AGAIN. My husband and I have bought a total of 10 vehicles from Joe Claprood and he is always professional, friendly and fair. We always appreciate his humor and kindness. Make sure you ask for Joe if you’re planning on buying a vehicle from this dealership!
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Joseph Hulsebosch
Alan Jay Kia performed as promised and even washed my car with the estimated time...
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Richard Carpenter
Alan Jay Motor dealerships are the best- specialty KIA! The purchase of our new electric car was a great experience!
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Alana Harris
Albey Pedraja , Was An Awesome Salesman He Lets You Know Every Detail With Whatever Car You’re Interested in I’m Super Excited For My New Car ❤️❤️
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freedomwolf1980
Always a great experience
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Maxely Perez
Always a great experience EACH time I’ve gone!
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Dan Herron
An anomaly in car sales, Rick and the team at Allstar carefully listened to my list of needs and budget. Rick had me look at several cars to see what I liked and put together a great deal on a great car. Everyone in the office actually treated you like family. It was a wonderful car buying experience.
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Chris Biehle
Anthony was excellent to work with. He went out of his to show us various vehicles and patiently answer all of our questions. If you’re looking for a new vehicle, I encourage you to contact Anthony. You will appreciate working with him.
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Amy Varrone
Ask for Jordan Dancer! He is the best!!!
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Paul Williams
Awesome customer service in the service bay
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James Mann
Awesome place and very friendly staff
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Ramiro Castillo
Being a first time buyer, everyone explained the entire process from the vehicle details to financing.. it was very helpful
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Nir F.
Best car buying experience over the last 40 years! Foremost; it was the most competitive deal. In addition the whole team was so helpful with every step of the process, especially showing me how to work out everting.
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Judy Gardner
Best staff there. Love my new car
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Lesa Grimsley
Bought a 2024 Ford Explorer. Great service with friendly & very helpful sales person. Great place to shop for a car. Courteous & friendly very helpful sales manager. Thankful to have them in Wauchula😊
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michael haduck
Bought my first new Jeep compass in 30 years , Albey the salesman, the general manager Dave and the finance manager Miguel was very good to work with, everything happened like they said.
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Debbie Tennick
Brian Soto, the manager and the finance manager we worked with were awesome. No high pressure sales "tricks" here. We actually were looking at cars at 3 dealerships and chose to purchase here because of the up front way that we were treated. I can not say the same about the other dealerships that we visited.
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c. trujillo
Collisions are always stressful, However Alan Jay Ford Collision repair department ensured the process to repair my damaged vehicle was totally stress free. The Ford team were extremely professional and thorough in the repair process. I even got a ride home...So thumbs up for Ford Collision department.
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Billi Potter
Courteous service and very helpful people.
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RICHARD ELLISON
Dealership, salesman Franklin, was very helpful and I'm a fully satisfied customer. I also would like to thank James Wilbanks the GM for his assistance in my purchase.
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Ben Kaleky
Debbie Graves is just fabulous at what she does. She didn't try to sell me a car, she listened to my wants and needs and tried to find a match. There was no pressure and she stayed in touch with me. Truly a professional that cares about people. Thank you Debbie for your care, your warmth and your above and beyond efforts.
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Anthony Richardson
Don't go here,they don't use Carfax n if the car has a accident,they won't tell you,then when you go to sell it,the accident will come up n you will lose value of your car the minute you buy it. Plus their all junk cars there,go elsewhere!!!!
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Linda Kurz
efficient and friendly
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wanda ramirez
Every thing was done in a timely manner and was explained along the way
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Gilbert Perez
Everyone and everything went better than expected
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Bert Galloway
Everyone at Alan Jay Kia are helpful and very informative
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Roxanne Loveday
Everyone is always friendly and very helpful - they make you feel like family
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Tracey Ligon
Everyone was friendly and the service was quick. They even took me to my job and dropped me off and pick me up
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Sergio Lopez
Everything was amazing.
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Ann dar
Excellent Attention for Mrs. Jacqui Hillman
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Carmen Garcia
Excellent customer service, excellent communication Marie was always able to answer all my questions.
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brad hughes
Excellent Dealership To Deal With I Would Highly Recommend Them To Anyone
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Kathy DiFranco
Fabulous experience working with Matthew! Very knowledgable and easy to work with!
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Roger Hunt
Fast efficient service. Took care of factory recall in 1 hour. Happy with their work.
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Teresa B
Fastest oil change, ever!
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Deniese Merritt
Ferdinand Moraga was well informed and explained details about the car that I had not thought to ask about. He was very patient and answered lots of
questions. He made car shopping easier.
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Lorna Kellar
Francklyn found us the perfect car. We were so fortunate to have him as our salesman. We were treated very well. We went back 3 weeks later and bought a car for our daughter.
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David Mars
Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.
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Lloyd Cookson
Friendly ,clean,happy with the work they did getting appointment was fast got car back a day early
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Evelyn Snyder
Friendly staff. Willing to work with you. Great selection of vehicles.
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Darbi McKeever
Friendly, caring staff. They took time to explain things to me.
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Carole Robinson
From start to finish it went smoothly. The salesman (Joey) was pleasant, knowledgeable and extremely helpful in every way. He is an asset to the company. The financing procedures were acceptable and also went smoothly. It was the best experience we have ever had purchasing a car. (and we have purchased many). Kudos to Kia dealership!
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Dillard Turnage
From the time I walked in to the time i left every one there was very polite and helpful. Them took the time to understand my situation and help me and my wife to find the right car with my trade in. The sells manger stayed on tip of it all. The whole process was very short and we drove away in our new car. I would defiantly go back to ALLEN JAY for all of my car buying and hope all will see the great people that I have made my friend.
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Ronald Jordan
Go in and see Marty. I wouldn't buy a car from anyone else.
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Francisco Rodriguez
Good morning, all.
I had an excellent experience. Mark Betscher was very attentive and explained everything to me. The shuttle drivers, who provided exceptional service, were terrific. Jordan Dancer offered me a new exchange vehicle. I retired, so I could not afford it, but the service was better than 100%
Thank you, Mr. Alan Jay and your entire team. I am genuinely grateful for the exceptional service I received. You have a great team, and I appreciate all the hard work and dedication that went into making my experience so positive.
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David Murdock
Good service
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Margaret Privitt (MomPriv)
Great deals if you ask for them
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Anita Smith
Great experience
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Kelly Ferguson
Great experience buying a car. Mike in sales is great and the service manager Rob is awesome!
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Angel Reyes
Great experience buying a vehicle very easy and quick ask for Albey Pedraja
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Mel Spooner
Great experience buying a vehicle very easy and quick ask for Albey Pedraja
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Susan Paramore
Great experience, start to finish. Listened to my wants, and found me the right car in my budget. Definitely go there!!!
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Michael Bloss
Great experience. No hassle purchase.
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Sherry Hutchens
Great people! Thank you Dave and Brandon
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Emilio Gordon
Great people, awesome work and an all around great job!!!!!
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MJ’s Garage
Great place to go. In and out before u know it.
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Angelica Padron
Great sale representatives, very friendly and helpful
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Jewelissa Delgado
Great service! Happy with my purchase!! Ask for Matt, he is a great salesman
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Matthew Wilson
Great small town dealership with great prices and service. Drove 2 hours for the great deal on my new truck. Robert and Gene were great and easy to work with. I would recommend this dealership to anyone looking for a good deal and simple relaxed process without all the complications and hassles at other places.
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glen gates
Had a good time and a good price on a car
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mike v
Had a warranty issue with my Ford 2022 escape. And I just got to say Mike in the auto body department has satisfied this customer. For those of us in the service industry, we always remember that the customer is always right and Mike is a fine example of that. with his experience, knowledge, and quite frankly talent of the industry, he is a valuable asset to Ford.
Thanks Mike to you and your team. Appreciate you.
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that one girl
Had an amazing experience with Albey Ceinfuegos super nice he really help me n my mom pick out my first car thank u so much for helping us and giving us the best deal!!!! 5/5
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John Hevia
Had an amazing experience with ceinfuegos super nice he really help me n my family thank u so much for helping us and giving us the best deal
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Scott Henderson
Had the best sales team possible. Easy simple experience.
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Danyle Berish
Harry is absolutely the BEST! He is always there when I have a question or need service for my vehicle. Going on my 5th Alan Jay vehicle in 20 years!
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Dot Con1
I always take my car to them! They are nice, courteous and know what they are doing.
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Susan Simmons
I am extremely satisfied at the service I received at Alan Jay Chevrolet. I travelled almost 2 hours to purchase the vehicle. To my surprise Jordan Dancer delivered the vehicle to me the next day. His knowledge of the vehicle features was second to none. He knew the comparisons between my current vehicle as well. He even stayed after hours to make sure I received my teacher discount and the IRS tax credit as my down payment. It was a pressure free environment at the dealership. They were able to match my loan rate from the credit union and the trade in value. I’ll never buy a car from anyone else!
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Bismark Otchere
I appreciate Mr. Albey Pedraja and Mr. Miguel Perera for your good customer care. They were helpful and supportive through the process. Thank you guys.
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Mike Taylor
I arrived at Alan Jay Kia with the intention of finding out if it was economically feasible to trade in two cars to get a Telluride, and keep my payment the same or similar to what I had. Alexis greeted me as I stepped out of my car, and invited me to her desk to discuss what I was looking for.
Long story short, I was able to get both cars appraised, and Alexis helped me pick out a Telluride that I liked and could afford. I told her (and her manager, I believe Tristan? was his name), that I needed to sleep on it before deciding.
Alexis kept in constant communication, and the finance manager, who's name escapes me, helped me get the payment to where I needed it to be.
The next morning, I arrived with my two vehicles, signed them away and rode off in my new-to-me Telluride.
Now, I've purchased many cars in my lifetime, and it has ALWAYS been an all-day marathon of waiting and signing paperwork. This was different. I was done in less than two hours total, from the time I decided to go forward, to the time I walked out the door.
Thanks Alexis and the team at Alan Jay Kia!
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Susan Watts
I arrived not sure which model of car would be best suited to a driver returning to the road after 42 years. I received succinct, precise information with JDPower reviews that directed my decision.
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Filo Ortiz
I bought a 2020 F-150 and they gave a good price $2800 less than going price.... good dealer to recommend...
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Theresa Surgeon
I bought my first new car!!! They made it easy and I got an awesome deal! The entire staff was absolutely wonderful!
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Cresent Marriott
I came in for my oil change and recall , and all was taken care of in good timing.
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Mike Fernandez
I had an incredible experience. Everyone was friendly, no-pressure, out of their way helpful, knowledgeable, and inviting. I felt comfortable and feel like we came to a reasonable deal without hassle. I will be an advocate and will definitely return for another car, next time the need arises.
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Marcus Koch
I have had nothing but great experiences with this dealership
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Malinda Ford
I have taken my car to this service department 2 times and both times they have done a GREAT job! They care about their customers and treat you and your car right!
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Jessica Kern
I just bought a used car from them. I had been shopping around for a while just waiting for something that I’ve been looking for. I seen what I liked online so I went in with just that one car in mind, when I got there it was sold the previous day so that was a huge bummer BUT Chris Sanchez helped me find something else in my budget and what I needed and I fell even more in love with it. He was attentive, pleasant, and I was in and out pretty fast actually. From 1:30p to 4pm! Which is pretty amazing lol I expected to be there forever this process is usually really time consuming. My experience was great and Sheri was amazing too! I’d recommend buying from Chris Sanchez to all my friends and family and anyone looking for a car.
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Maikel Ricardo
I just want to tell you that many thanks to Albey and Mr. Miguel in financing for the service they gave me, they are the best, very kind and always looking for a way to ensure that you leave happy with your car. In my case, I have the best experience if you asked me where to buy a car I would recommend this place 100 × 100 Sure The two people who helped me do an excellent job, I'm really happy, thank you very much
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Michael English
I just wanted to thank Gino Sarmiento for taking care of me on my visit to the service department. Also, thank you to the technicians for completing the repairs.
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Robin Jeffries
I like this place. They are very friendly, professional, efficient and reasonable in price. I feel like they go above and beyond what they have to do and also don't lie about trying to get you to do something that doesn't need to be done!
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Shelly Payne
I needed to have a tire repaired/replaced under warranty. This was handled quickly and efficiently. The time of the appointment was convenient, which is very important when one has a full-time job.
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Kiley Siercks
I recently had the pleasure of working with Rolando Diaz, and I cannot express enough how fantastic my experience was. Rolando is not just a car salesman; he's an amazing individual dedicated to making your dream car a reality. His commitment to integrity is truly commendable, ensuring that you don't just end up with any car but the one you've always wanted.
Rolando's great personality makes the car-buying process enjoyable. He goes above and beyond, working tirelessly to assist you, and his willingness to help at any time of day is a testament to his dedication.
I also want to acknowledge Daniel, the finance manager. Daniel's professionalism and willingness to work with you make the financial aspect seamless. He not only excels in his role but also efficiently resolves any misunderstandings that may arise during the process. He’s truly a man of his word.
In summary, the team of Rolando and Daniel at this dealership is exceptional. If you're looking for a dream car and a smooth buying experience, look no further. They prioritize your satisfaction, and their commitment to customer service sets them apart.
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Lee Anne Stichler
I stopped in to see what was available and met Matt. We spent the next hour going over my specific size requirements. I left with 2 in mind and a date to return. We met up 2 days later and he had several other possibilities for me to check out. I am so happy he spent the extra effort!
I am now a proud and satisfied customer. Thank you Matt!!
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Cornelius Edwards
I Thank you Albey Pedraja and your whole team for your patience and time. I always was skeptical about dealerships from friends bad experience is why I never went to a dealership. But this was amazing, you made it easy for me. I’m truly appreciate everything thank you
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Brittney Cummins
I unexpectedly needed a car and needed one fast....Patrick was absolutely awesome! He worked very hard to make sure I got approved and in a car as quickly as he possibly could! He really does go the extra mile to actually HELP you. I know I was probably a pain in the ..... Calling every day but Patrick you don't know how much I appreciate everything you did to help me.
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Jan Sundahl
I was looking to downsize to smaller crossover SUV and had the pleasure of working with Anthony Salerno. He spent close to a week answering my texts about different models they had available and explaining features, legroom, etc. They had so many great options I couldn’t narrow down my search online so scheduled a meeting. He was well prepared and showed me every model I had inquired about and explained features and warranties. I was able to quickly and easily narrow my search and decided on one that was perfect for me. I had been looking online for weeks and the prices at Alan Jay were often the best. Anthony’s attention to detail and knowledge of all the models made it easy to make a decision. I would highly recommend Alan Jay, and would ask for Anthony. Whether you have questions about makes and models or know exactly what you want the level of customer service he provided far exceeded my expectations.
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Karen Zimmerman
I was treated with courtesy and my services took less than an hour which I spent in a very pleasant, clean waiting room.
Thanks for the polite, efficient service!
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Crystal Campbell
I worked with Matthew to get into my car. His help was excellent and I really appreciate how hard he worked to get me into this beautiful SUV! Thank you so much Matt! 100/10 recommend Matt for all of your vehicle needs!
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Ashley Shaw
If you are in need of a vehicle and are looking for a great team, make sure to stop at Alan Jay Kia. They are professional, excellent customer service, and efficient. They will make sure to get you in the car of your dreams.
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Andre Byrro
Im impressed by how friendly and efficient everyone was.
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Barbara Hart
I'm so happy that I stopped here to look at the vehs. Thanks to Michael Martin I found a veh .Michael was so pleasant & helpful he showed me a veh that fit my budget. Patrick Jones did all the necessary paper work to push the deal thru w/o any stress to me. Michael & Patrick I'm so thankful for your honesty & patience. Thanks to the rest of the crew as well. Everyone was so nice. Please check this place out if your ever in need of a veh. I'm really glad I did. Patrick Jones it was really nice running into you again after all these years. Thanks again!!
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Dillon Shamsundar
It was amazing! Amazing service, great deals, and beautiful cars! 10/10 would recommend going to buy a car from here again.
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Sara Bollinger
It was great! Recieved excellent service.
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Elly Lye
It’s always a pleasure getting my car serviced with my own personal service advisor Ms. Amber Moore. She is so knowledgeable and she’s definitely wonderful to work with.
I absolutely love all the staff at Alan Jay Chevrolet in Wauchula.
They answer and take care of all your concerns and needs.
I wouldn’t want to go anywhere else to service my car.
I also got the pleasure of meeting the Service General Manager Robert, wonderful person.
Everyone is so pleasant.
Thank you Alan Jay Chevrolet of Wauchula for having such a wonderful staff and team.
As a customer I greatly value and appreciate the wonderful service.
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Nicky Black
It’s always a pleasure getting my car serviced with my own personal service advisor Ms. Amber Moore. She is so knowledgeable and she’s definitely wonderful to work with.
I absolutely love all the staff at Alan Jay Chevrolet in Wauchula.
They answer and take care of all your concerns and needs.
I wouldn’t want to go anywhere else to service my car.
I also got the pleasure of meeting the Service General Manager Robert, wonderful person.
Everyone is so pleasant.
Thank you Alan Jay Chevrolet of Wauchula for having such a wonderful staff and team.
As a customer I greatly value and appreciate the wonderful service.
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Mitchell Goodson
It's has always been my intent to support my local businesses. At Alan Jay Cadillac I was treated professionally, from the Salesperson to the Finacial person, which made my experience in purchasing a new car a breeze.
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Chad Freire
It's was fantastic Josh was great and patient.
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Samuel Foster
Jackie in service was great and super helping and walking my wife and I through our first service on our Kia.
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Linda Catlin
Jackie is one of the best greeter's that I have ever had.She personable, accurate, knowledgeable and all over great.Over all the other people are friendly and courteous.
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Thelma LeBright
Jesus and the rest of your service team is excellent. I bought my car from Alan Jay Chevrolet Buick GMC because of the kind of person Jesus is.
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willem swier
Last week my Escape was in for major engine service and I want to thank service and Eddie Rivera for all the hard work they have done to repair my vehicle. You will see me back for all my future service.
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David Kneller
Mark did a great job, always goes above and beyond, I appreciate there positive response.🖐😀👍
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Julia
Matthew was absolutely wonderful. Got me into a vehicle I really love. Great people. Really go the extra mile. Awesome place.
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Gayle Smith
My husband had trouble starting his 1999 Chev. Tahoe and we had it towed to Alan Jay Chev Buick GMC on Sat. 1/27/2024. They said it would take a couple days because they were swamped. They called early Mon. and I told them what my husband thought the problem was with the car. Mark, the service guy said after they ran a diagnostic on it he'd call me back. Mark called and confirmed that the problem was what my husband had thought and said they'd have it fixed that day. Wow! we were pleasantly surprised by their fast work and professional manner. They offered to send a car for my husband so he could pick the Tahoe up that afternoon. We were so happy with their service. We bought that car (used) from them over 20 years ago and we've hardly ever had any problems with it, so we feel blessed! Thank you, Mark and the team at Alan Jay Chevrolet.
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BandJ Commire
My salesperson, Marty Rhodes, was so helpful in my purchase of my new Kia Forte. He answered all my questions and explained the features of the screen. I will gladly ask him to help me with my future auto needs.
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monica hewitt
our salesman, Ferdinand was super helpful, very friendly and informative, and he went out of his way to help us with our vehicle.
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Sami Williams
Pedro (service manager) was absolutely amazing. Kept in constant communication with me throughout the whole ordeal and made sure my vehicle was well taken care of. Also, Garrett was involved with everything pertaining to my vehicle in case Pedro wasnt available
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Henry Bult
Personnel were sharp and helpful. It took less time than I anticipated. Also had a good and helpful conversation with my salesperson, Reggie LaDue.
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Jody Shaw
Quick and wonderful service. Was fastest ever been in and out and friendly staff
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Joseph Haray
Quick through and polite
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Mack Payne
Recently I had to have extensive repair work done on my older car (1999 Mercury Marquis) at your Toyota store. The service rep, Erik Alvarado, handled the work and he was fantastic. He led me through the process and all work was done very well. My older car now drives like a new one Thanks in part to Erik Alvarado. Thank you very much.
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Jennifer Cartaya
Recently purchased a Chevy Traverse with Rolando, he is absolutely phenomenal! He worked with me on getting exactly what I wanted at the price I could afford, very personable, and kind. Top tier customer service!
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Donald Johnson
Reggie,James and Mike were great!!
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Anthony Galimidi
Roly was awesome. Bought 2 vehicles from him. Top notch service.
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Laurie Livingston
Service desk is top notch ! Maria really knows what she is doing so capable she really shines super impressed on how she handles herself and her job, communication is key .. Barbara the courtesy van driver top notch too!!
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Charlene Gordon
Since I got my car there love it more and more.
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John F
Soon as they dropped the price I was notified so went in for the purchase ... an nice pleasant experience.
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JR31
Super helpful, great experience!
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Vicky Chavez
Super recomendable,excelente servicio..fácil el procedimiento de aprobación.
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tiffany raistrick
Thank you so much for all your help and time spent on my vehicle. Both Maria and Pedro were extremely helpful and very thorough with the work done on my car. I appreciate it and will definitely see yall in the future if anything else goes wrong. Highly recommend Nissan in Sebring!
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Kcike
Thanks to ALLSTAR CAR SALES for their great attention and all their patience. Very good treatment, very good offers on Cars. Thanks to them we now have our cart.
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Mark Walker
The absolute best service. James met me at the front and showed me around the whole dealership. He was so personable and took away any dealership anxiety I had. John was an incredibly knowledgeable salesman, knew just what I wanted and showed me multiple vehicles. Mark was fantastic in finance and made the process very easy.
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Donna Naugle
The employees were friendly, knowledgeable, and most importantly listened to me. I would definitely recommend the service department. Thank you
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Pat Aiello
The entire staff was beyond helpful. The friendliest staff I've ever worked with when buying a car and I've bought plenty!!!
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Zvillegary
The in-take employee is very friendly and helpful. I did not have an appointment because it was a tire emergency. He got me in, repaired and on my way.
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Rosalee Saucerman
The sales staff and repair shop were very helpful and efficient. They answered all my questions as well as showed me how to set up my truck. They went above and beyond any other dealership that I have been to.
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David Katelansky
The service department performed a thorough job troubleshooting my issues too make sure there weren't any surprise issues. One of the parts needed to repair my Kia wasn't available in the parts department, so Alan Jay ordered it.
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Matt Kozub
The service team is super easy to work with! Had my truck fixed fast and got me on my way! They take service to the next level by even dropping me off at a restaurant nearby to get lunch while my truck was in the shop, and picking me back up when it was done! Great guys!
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Danay Otero
The service was incredible, very good, they answered all my questions and I was satisfied with the purchase, thank you very much, a very special diller, thank you.
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Rolando Vera
The staff members are very attentive, friendly and caring.i went in for an oil change on my Gladiator and I barely spent more than 40 min,this is my favorite service place for now on.
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Sue Sharp
They are the best, never change
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Chris Sanchez
They Make great deals happen.
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Shelly Langman
They were very nice and helpful. Love my new. Trax
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Jose Garcia
This experience at Alan jay was one of best interaction i had in town. They’re very respectful and cooperative with the customer. Also no matter how long it takes they will work every out and make you leave with car at end of day.
Thank you Albey Pedraja & Miguel Perera
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Bob Belschner
This is an excellent dealership both in sales and service. I have bought cars from lots of dealerships, this is the best.
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Clifford Howell
This was not our 1st purchase with Alan Jay but it was our 1st purchase with Kia. Cole in
service introduced us to Tristen and Joseph and recommended a couple of vehicle options for us to consider. Tristen and Joseph were very helpful in listening to our needs and wants for an SUV and were thorough in discussing the available options with us. Joseph was very kind, helpful and understanding and was not pushy in any way. The process was easy...our Telluride was ready and waiting for us. Our wait time was minimal and John in finance got our paperwork done quickly and took good care of us. Thank you all so much for making this purchase easy for us. You all did a great job!!!
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Dale Ferger
Took a little longer than I expected for an oil change
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Michael Henry
Very cordial n answered my questions!
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Eileen Madrigale
Very friendly and helpful service
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Jeffery Lowery
Very friendly and locally owned dealership that knows how to connect with there customers
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Charlie Lanier
Very professional, helpful, friendly! Would recommend dealership to anyone!
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Ronny Plummer
Very quick. Nice people and great price. Can’t beat Alan Jay Nissan! Alan and the crew got you! Thank you.
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Matthew Walker
We drove from Bradenton for the Alan Jay experience. Our local dealerships tried to rip us off, and gave us the run around. At Alan Jay we got the deal we wanted and an even better truck than we had originally planned for. We are beyond happy with the new truck and will only shop Alan Jay. So so Happy!
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Anna Lightsey
We had an urgent need with no appointment on a Saturday. Jesus worked us in and got us taken care of. Very appreciative.
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Meghan Fournier
We were shopping for a VW Eos. We found one here online but we were 3.5 hours away. Got in contact with salesman Albey and had a bunch of questions about the car trying to make sure the long drive was worth the time. Albey went out of his way to make sure we were comfortable. He went over the carfax with us, He took several additional pictures for us, even put the car on the lift and took pictures underneath to make sure we were comfortable with spending the day traveling. After we committed to come look at the car he offered to deliver the car...for FREE! We were reluctant to purchase a car unseen but Albey assured us the car was in great condition. He did not disappoint! The car was delivered in great condition and was just as he described. Awesome customer service, he was always a call or text away. I would recommend shopping here for your next car.
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Jerry Kohler
Went in with what I thought was a major problem and they checked my truck out thoroughly and found it to just be settings in the computer. They reset everything and sent me on my way, same day. Wonderfully polite and knowledgeable. Will definitely go back to them for any future service
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Bill Williams
Worked me in for a quick service when I had to travel for a family emergency. Very much appreciated!!
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Kevin Collier
Working with Jordan Dancer was seamless. Jordan was upfront and honest through the whole purchase process. I highly recommend him to anyone looking to purchase a car. He has a technician's knowledge of the vehicles he is selling and his no pressure salesmanship was refreshing.
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Rhonda Edwards
You were quick and I didn't have an appointment since changing out my battery was an emergency for me, at least. The service department is polite and friendly.
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Ellen Marshall
After the run around at other Alan Jay store I came here for the listed truck It’s there it’s not as the other salesman described I bought it Sure wish the first sales man was in tune to my needs and not a sale cuz he didn’t get either
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Jeffrey Matthews
Good experience overall. Salesman was friendly and helpful. All dealership staff friendly. Stock was low but found a vehicle I liked. Hoped for more from trade, but dealership did meet me in the middle. I was surprised at how quickly the transaction happened. I thought I'd have a day or two before delivery. It was immediate. Almost too quickly, but that's a high end problem. So far, dealership has been helpful and responsive.
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Greg Reynolds
I really like the attention service manager gave me. Complex intermittent problem is hard to fix. I'll definitely go back because of his help.
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Douglas Stewart
Recall on key was addressed. Not happy with the required fix. “Switchblade” style was modified to remain open. However, salesman who sold us the car two and a half years ago recognized us an spent time with us. Very nice.
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Matt Kershner
Service dept cancelled my oil change appointment 3 times. When I did get it in, they found things that they said needed done, but when I checked the maintenance service schedule, they were not on there. But, as a whole Alan Jay is about the best, as far as dealerships go. The competition down the road , is HORRIBLE (Huston)
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Ellen Slaton
Very nice people. Not the right car yet but we will keep them in mind.
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Betty Amburn
WORK WAS ACCOMPLISHED IN A TIMELY MANNER. CUSTOMER SERVICE WAS FRIENDLY STAFFED,